Entraguard Telephone Entry Controller Setup

Entraguard Setup and Configuration

Note: PXL and Entraguard controllers are not supported in Doors.NET effective from v6.0.0 but ongoing support for these controllers is available in Borealis.

1.0 Introduction

Doors.NET supports the Entraguard Silver, Titanium and Platinum Telephone Entry Controllers functioning as a node on a PXL network for seamless integration with the PXL controllers. It can work as a single unit or networked to other additional Entraguard or PXL units.

This guide provides basic setup and configuration information and instructions on how to add and edit Entraguard user information to existing cardholder records. It assumes Doors.NET has already been installed on your host PC, the license is activated and the required PXL gateway is also enabled and configured.

The additional Entraguard Tenant Guide also explains how to use your Entraguard ID, accepting a call if you are a tenant and a list of telephone command codes and how to use them.

Note: It is the responsibility of the installation organization to have only technically qualified personnel performing the installation.

Note: If you have a primary Entraguard controller that has been upgraded from a Doors32 system please note that a reset will need to be performed on the controller before it will come online to Doors.NET.

2.0 Entraguard Wiring Diagram

The wiring for the Entraguard Silver, Titanium and the Platinum is the same. The following diagram illustrates the wiring to the Entraguard Silver.

Entraguard Silver Wiring Diagram

Notes:

• You must power down the unit before attempting to make or remove any connections. Failure to do so could damage the controller.
• For further Entraguard installation instructions please refer to the installation guide for your specific controller type.
  

3.0 Add a Primary Entraguard Controller

3.1 Verify Entraguard Hardware is Enabled

To use any of the supported Entraguard controllers in DoorsNET the controller type must be enabled in your license. It is an optional extra and so there is an additional fee for it. To verify it has been enabled, open up the License Manager (Start Menu >> All Programs >> Doors .NET >> License Manager. When the License Manager window opens click on the License tab, then scroll down to 'Supported Hardware'.

Verify that Keri Systems - Entraguard is set to 'True'

3.2 Clearing the Controller's Memory

The first step is to clear the memory on the controller to remove any test code that may exist from the manufacturing process or the Primary site information from a Doors32 system. To clear the memory, perform the following steps:

1. Hold the Reset Button (SW1) down and apply power to the controller
2. After the controller beeps once, release the S1 button
3. The LCD display on the front panel will display the Reset Menu (see below)
4. From this menu you can perform the following tasks; set the controller's address, clear the controller's memory, set the microphone volume and check diagnostics
5. Press 2 to clear memory
6. You will see the message: "ERASE ALL USER DATA? PRESS 1 for YES, PRESS 2 for NO
7. Press 1 to confirm the memory clearance
8. The memory should then clear and the LCD display should then show UNIT 001 IS NOT INITIALISED alternating with the message KERI SYSTEMS ENTRAGUARD UNIT 001.
   
   
   
   Note: If no option is selected within 60 seconds, the unit will time out and go directly to the default message. In order to reach the reset menu option again, the unit must be powered-up with the S1 button pressed down again.
   

3.3 Getting the Entraguard Controller Online

1. Open the Doors.NET login window by clicking on the client icon on the desktop.
   
   
   
   
2. Login to the software using the default username and password of admin/admin, then click connect.
3. Click Setup >> Hardware Setup >> All.
   
   
   
   
4. The PXL gateway will be located at the top.
5. Highlight the PXL gateway and you will see the gateway properties appear in a grid on the right.
   
   
   
   
6. With the gateway highlighted, click the 'Add Entraguard' icon from the ribbon bar.
   
   
   
   
7. Enter a descriptive name for the Entraguard.
8. Then select the exact Entraguard model from the Model drop down list.
   
   
   
   
9. The Primary Entraguard will appear in the hardware tree beneath the PXL gateway
   

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3.4 Add a Communications Channel

Before a Primary controller comes online in the software you must first setup and assign a Communications Channel.

You can communicate to the Entraguard using one of the following communication methods:

1. A serial connection (from the PC’s physical COM port, a recommended USB-to-Serial adapter, or a Keri USB Comm module).
2. A modem connection (external modems, or you can use the internal modem that is built into the Entraguard controllers). The internal modem may be used for communication between the Primary Entraguard controller and an external modem at the host PC.
3. Over Ethernet, using a LAN module such as the LAN-520. (The LAN-520 plug-on module is only supported on units beginning with PCB 23217-001 Rev. E. Earlier units cannot support a LAN-520 unit.
   
   Refer to the Communication Channel Setup section for detailed instructions on setting up Communication Channels.
   
   
4. Once the communication channel has been setup and assigned to the controller, click save on the controller properties, then check Live Events, you should notice events indicating the Primary Entraguard has come online.
   
   
   

3.5 Jumper settings

• You must set Jumper J11 if you intend to use the Titanium controller's internal modem.
• For Ethernet communications using a LAN-520, you must remove jumpers from J11, J19 and J20.
• When using the Entraguard Silver or Platinum with RS-232 serial communications, ensure the J19 and J20 jumpers are both set.
  

4.0 Adding a Secondary Entraguard Controller

This is the easiest method of connecting to and setting up an Entraguard controller. The Entraguard can operate as a Secondary controller on a PXL network and is communicated to using the on-board RS-485 port, marked as TB1 on the PCB.

4.1 Clearing the Controller Memory

Any new controller will need to have its memory cleared before setup and operation can begin. However as the controller will be operating as a Secondary controller its programmed address will also need to be changed (by default the Entraguard is set to controller number 1). The unit's memory is automatically cleared when you change its address.

4.2 Set The Controller Address

The controller's address may only be set through the Reset Menu. Once you have performed the necessary steps to reach the reset menu as previously described in the reset procedure for the Primary controller setup. To set the desired operating address for the controller, press 1 on the keypad. The Set Panel Address screen appears on the LCD as shown below.

1. Entraguard Secondary controllers can be assigned any number from 2-128.
2. Enter the desired address followed by the * key.
3. As you will see on the LCD display setting a different address will also completely erase all the unit's memory.
4. If you enter the wrong number simply press the CLR button to erase what has been entered.
5. The LDC will then display a warning that the unit has not been initialized.
   

4.3 Auto-Configuring the Entraguard Secondary Controller

1. Ensure the Primary PXL or Primary Entraguard is online (see properties >> Communications)
2. With the Primary controller still highlighted click the Auto-Config icon
   
   
   
   
3. Auto-Config will immediately start searching for all PXL or Entraguard controllers.
4. If the Primary controller is a PXL it will take a few minutes to complete the search as the PXL Primary controller always looks for a possible of 127 Secondary controllers.
5. When the Auto-Config has completed the Entraguard will be displayed along with its programmed address number.
   
   
   
   
6. Click the Apply button to complete the Auto-Configuration, then close the Auto-Configuration page.
7. The Entraguard Secondary controller will be added to the database and will also display in the hardware tree. You will have to expand the Primary controller (double-click it) to see the Secondary Entraguard controller.
   
   
   
   
8. You will see to the right of the Entraguard there is a small Update Network indicator . This is an indication that an initial update needs to be performed to set the correct time on the controller and to send its default configuration.
9. To perform the required update, highlight the Secondary Entraguard then click the 'Update Network' icon in the ribbon bar.
   
   
   
   
10. In the Live Events grid you will see messages posted giving you an indication of when the update starts and completes.
    
    
    
    
11. Once complete, the small update indicator will disappear, the Secondary Entraguard controller will then be ready for operation and further configuration.
    

Notes

1. The firmware must be at v7.6.09 for Titanium and Silver units and v9.1.09 for a Platinum unit when using Doors.NET.
2. This setup guide is based on a Entraguard Titanium. This is by far, the most commonly sold Telephone Entry unit from Keri Systems. However the setup process is identical for all supported Entraguard models.

3. If an electronic locking device (such as a magnetic lock, a door strike, or similar device) is to be driven by the same power supply as the Entraguard controller, please ensure the power supply provides enough current to drive every device connected to that supply plus an adequate safety margin. AC power cannot be used.

4. Isolation of power supplies may be required with high transient situations.

5. Entraguard Titanium is not to be used with a Centrex, PBX, or digital phone line. Only use a Plain Old Telephone Service (POTS) analog phone line.